Have you restarted Outlook since downloading the extension? If not, close Outlook and re-open.
What version of Outlook are you using? We're compatible with 2007 to 2016 on PCs.
A couple of other things to try here:
(1) First, close Outlook
(2) Then, open your Start menu and search for ToutApp
- If Tout isn't found, download it here: https://toutapp.com/outlook_plugin
- If Tout is there, select it.
(3) Once you've selected it, you'll have to hit two buttons
- First, click "unregister"
- Then, click "register"
- If this reports 'Success', then go ahead and start Outlook
Last thing to check here if ToutApp is still not appearing inside of your Outlook is go to File>Manage Add-ins>Add ToutApp to the "always enable" list.
If you are still not seeing ToutApp inside of Outlook, please submit a ticket here and our Happiness team will reach out to your shortly!