What are the hours for the Customer Support team?

The Customer Support team is online from Monday through Friday, 8am-5pm Pacific.

Please note that we are closed on weekends and during the following holidays:

Christmas Day (Observed) - 12/26/2016

New Year's Day (Observed) - 01/02/2017

Martin Luther King Jr. Day - 01/16/2017

President's Day - 02/20/2017

Memorial Day - 05/29/2017

Independence Day - 07/04/2017

Labor Day - 09/05/2017

Thanksgiving Day - 11/23/2017

Day after Thanksgiving - 11/24/2017

 

Response times for customers on the Enterprise plan are up to 8 business hours. Response times for ticket submissions for customers on all other plans are up to 3 business days.  

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