How Unsubscribe Syncing with Salesforce Works?

As an added functionality, team Admins can enable the ability to sync "Unsubscribes" with "Email Opt Out" in Salesforce. You can find this under the "Admin Settings" page.

NOTE: Contacts must have been Pushed to Tout for this feature to work. This feature will use Salesforce API calls. 


How It Works

  • This functionality will allow you to push any "unsubscribes" that you have in ToutApp, over to SFDC.  
  • This will pull any "EmailOptOut" from SFDC into ToutApp
  • The sync will run once a night, between 8:00 p.m. and 9:00 p.m. PT

This is how the contact will appear in Salesforce:

This is how it will appear in ToutApp:


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