I Want to Share Call Recordings with My Team

Tout Phone gives you the ability to record and save your call recordings. If you would like to share a call recording with another member of your team there are two places you can copy the link from. 

 

Copy Recording Link from the Person Details in ToutApp.com

1) Navigate to ToutApp.com

2) Open up the person details 

3) Find the Call Activity under the activity list

4) Right click on the call recording and copy the link URL

 

Copy Recording Link from the Salesforce Task

You will need to have your calls logging to Salesforce in order to get this link 

1) Navigate to the task created in Salesforce for the call.

2) Copy the link listed in the Tout Call Recording field.

NOTE: Do not copy the URL from the call recording. This recording link has an expiration date and will lead to an error page after about 10 minutes. 

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